Your privacy matters to us. This policy explains clearly what data we collect, why we collect it, and how it is protected. We do not sell personal data to third parties.
1. Overview
CloudTech (Pvt) Ltd ("CloudTech", "we", "us") is committed to protecting the privacy of individuals who interact with our services — including our websites, training programs, software products, and development services. This Privacy Policy applies to all CloudTech-operated websites and services, including cloudtech-int.com, mediasoftpro.com, and associated domains.
By using our services or providing us with personal information, you agree to this Privacy Policy. If you do not agree, please discontinue use of our services.
2. Data We Collect
Information You Provide Directly
- Contact information: Name, email address, phone number, and WhatsApp number provided when contacting us or requesting a quote
- Training enrollment data: Name, contact details, educational background, and technical experience provided during course enrollment
- Project requirements: Business and technical information shared as part of a software development enquiry or project brief
- Payment information: Billing details provided for service payments (we do not store full payment card details — these are handled by payment processors)
- Communications: Messages sent via contact forms, email, WhatsApp, or other channels
Information Collected Automatically
- Usage data: Pages visited, time spent on pages, browser type, device type, and referring URLs
- IP address: Collected for security monitoring and approximate location (country/city level)
- Cookies: Small data files stored on your device as described in Section 5
3. How We Use Your Data
We use the data we collect for the following purposes:
- Responding to enquiries and providing quotations for development services
- Processing training enrollments, scheduling batches, and delivering course materials
- Sending training-related communications including schedules, recordings, and assignments
- Providing software development services as agreed in project contracts
- Improving our website, training content, and service offerings
- Sending relevant service and training updates to existing clients and students (you may opt out at any time)
- Complying with legal obligations
We do not use your personal data for automated decision-making or profiling.
4. Data Sharing
We do not sell your personal data. We may share data in limited circumstances:
- Service providers: Trusted third-party tools used to operate our services (e.g. email providers, hosting services, payment processors). These providers are contractually bound to process data only as instructed.
- Legal requirements: When required by Pakistani law or a valid court order.
- Business transfers: In the event of a merger, acquisition, or sale of CloudTech, personal data may transfer to the acquiring entity with appropriate confidentiality protections.
We will never share client project details, training student information, or confidential enquiry data with competitors or unrelated third parties.
5. Cookies & Tracking
Our websites use cookies and similar technologies to:
- Remember your preferences and settings
- Analyse website traffic and usage patterns (via tools such as Google Analytics)
- Improve site functionality and user experience
You can control cookie preferences through your browser settings. Disabling cookies may affect the functionality of certain features on our websites. We do not use advertising cookies or third-party tracking networks for ad targeting.
6. Data Retention
We retain personal data only as long as necessary for the purpose it was collected:
- Project and client data: Retained for 5 years after project completion for legal and business reference purposes
- Training records: Student enrollment records and completion data retained indefinitely to issue certificates and support alumni
- Contact enquiries: Retained for 2 years if no ongoing relationship develops
- Financial records: Retained as required by Pakistani tax and accounting regulations (typically 5–7 years)
7. Data Security
CloudTech takes data security seriously. We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These include:
- Encrypted storage of sensitive data
- HTTPS/TLS encryption for all web communications
- Access controls limiting data access to authorised staff only
- Regular security reviews of our systems and practices
No method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
8. Your Rights
You have the following rights regarding your personal data held by CloudTech:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal data, subject to legal retention requirements
- Objection: Object to processing of your data for direct marketing purposes
- Data portability: Request your data in a structured, machine-readable format
To exercise any of these rights, contact us via the details in Section 13. We will respond within 30 days.
9. Third-Party Links
Our websites may contain links to third-party websites including Upwork, Google Maps, social media platforms, and external product websites (e.g. magictradebot.com). This Privacy Policy applies only to CloudTech-operated domains. We are not responsible for the privacy practices of third-party sites and recommend reviewing their policies separately.
10. Training Program Data
Enrolled students should be aware that:
- Training sessions are recorded and may capture student questions, code, and discussion
- Recordings are shared exclusively with enrolled students in the same batch and are not shared publicly
- Student names and course completions may be referenced in anonymised testimonials unless you expressly opt out
- Contact information is used only for training-related communication and is not shared with third parties
11. Children's Privacy
CloudTech services are intended for individuals 18 years of age and older. We do not knowingly collect personal data from individuals under 18. If you believe we have inadvertently collected such data, please contact us immediately for prompt deletion.
12. Changes to This Policy
CloudTech may update this Privacy Policy periodically. Significant changes will be noted on our website with an updated date. Continued use of our services after changes constitutes acceptance of the updated policy. We recommend reviewing this page periodically.
For privacy-related questions, requests, or concerns, please contact CloudTech (Pvt) Ltd:
We are committed to resolving privacy concerns promptly and transparently.